Intervoce / Negotiation Guide

Consultant agreement and service contract with Intervoce

When the customer wants more for the same money, you need to be able to discuss scope, time, and responsibility simultaneously. Intervoce helps you keep the assignment's boundaries visible and distinguish a wish from an agreed delivery.

Start a negotiation

Service assignments easily become difficult when parties mean different things by clear, included, or minor change. Therefore, prepare deliveries, dependencies, and how extra work is ordered. Regardless of whether you are buying or selling the service, the briefing needs to show which risk each price model entails for your side.

01 / Prepare

Before the meeting: build a concrete briefing

Attach relevant parts of the agreement as PDF, Word, or text, or paste the material. Distinguish between what you know and what you assume. Prioritize the most important terms so that the advice is based on your actual decision, not just the last reply.

My goals: Prioritize fee, clear scope, reasonable timeline, and payment security. Specify which deliveries the customer should receive and what is expressly not included.
My pain point: Write the lowest acceptable compensation, maximum work effort, and liability you cannot bear. Describe an alternative if the assignment becomes too large or unprofitable.
Background information: Attach scope, quote, hourly rate or fixed price, timeline, and liability terms. Add customer's dependencies, access to material, and previous change requests.
Known objections: Prepare for objections such as the change being small or should be included. Link them to the scope and specify how additions affect price and delivery date.
Other party's background: Describe the customer's priorities, budget process, and who may order extra work. Do not guess that the meeting participant has full mandate.
Other relevant info: Note acceptance criteria, invoicing, cancellation, and right to the work result. Specify which issues require a new written approval.

02 / Negotiate

During the negotiation: keep the whole deal together

Link the change to a new agreement

When new requests arrive, scope, time, and compensation need to be tested together. The advice can help you suggest a change order or a choice between deliveries. Avoid confirming extra work before it is clear who orders it and how it is paid for.

Choose price model based on risk

Fixed price can work for a clear delivery but become risky with unclear requirements. Time and material needs, in turn, budget follow-up and transparency. Discuss milestones, alignment, and what happens if the conditions change; a lower price does not solve the lack of clarity.

Make payment and responsibility predictable

Clarify invoicing, acceptance, customer participation, and handling of delays. Liability exceeding the assignment's value may require renegotiation and legal control. Distinguish delivery obligation from a promise of results that you cannot control yourself.

03 / Summarize

After the meeting: from discussion to the next step

Check the summary against the quote and document additions, removed deliveries, and new dates. Confirm who approves changes and when payment should occur. Send a revised scope or change order so that the conversation's wording is not the only documentation for the project.

Transcription and advice in your meeting

Intervoce transcribes the conversation continuously and labels voices with speaker numbers. Speaker labeling and words can be incorrect; check especially amounts, dates, and who made a commitment. With Pro or Poweruser, you also get strategic advice based on the conversation and your briefing. Basic is for transcription and summary, without live consulting.

For Teams, Meet, Zoom, and Webex: open the meeting in the browser on your computer and share the meeting tab with audio in Chrome or Edge. Installed meeting apps are not captured via tab sharing. Use a headset. In a physical meeting, you can use the microphone; overlapping speech and echo make interpretation less certain.

Inform the participants before the transcription and ensure that the processing is permitted; in several countries, the consent of all participants is required. Only attach material that you have the right to process and share with the service's providers. Read the privacy policy before using sensitive information.

The decisions are yours. AI can misinterpret both conversations and agreements and does not replace legal, financial, or other qualified advice. Intervoce does not automatically verify market prices, salary statistics, or the counterparty's finances; provide current sources in the briefing.

Frequently Asked Questions

Does it work for both hourly rate and fixed price?

Yes. Specify the price model and the risks in the briefing. For fixed price, scope and acceptance are particularly important; for hourly rate, budget, mandate, and follow-up are central.

Can I use it when I buy consulting services myself?

Yes. Specify that you are the client and which deliveries, cost limits, and quality requirements you need. The advice should be based on your side, not automatically from the consultant's perspective.

Is the meeting summary a new agreement?

No, it is a working document and may contain errors. Confirm agreements in appropriate written form and let a lawyer assess what is binding in your situation.